Fix the problems that sit between your till and your web shop.

Stock that will not sync, pickup orders that vanish, books that will not close. Plain answers for single-store retailers on Shopify, written by Peter Benes.

Privacy: the text you type is sent to a third-party classifier (the Simple Jev demo from Featherless.ai) to pick a topic. This site does not store it. Leave out names, emails and order numbers.

Check the math on your own numbers

Four calculators for the decisions that cost real money: ad returns, new-customer payback, free shipping and local inventory ads.

Latest in the Change Ledger

See the full Change Ledger
  1. Whizbang Retail Training

    Stop This Bad Sales Habit Before The Busy Season (opens in a new tab)

    Every retailer I know has at least one team member who does this, and most don't even realize it's happening. It's called selling out of your own pocket, and it's quietly costing...

  2. Shopify merchant changelog

    Fulfill orders in batches (opens in a new tab)

    You can now fulfill orders together in batches. Group up to 250 fulfillments by criteria such as product type or shipping destination, then pick, buy labels, print documents, and...

  3. Shopify merchant changelog

    Buy shipping labels on Shopify, now in the Netherlands and Poland (opens in a new tab)

    Merchants who ship from the Netherlands or Poland can now buy DHL eCommerce shipping labels on Shopify. Rates are discounted, and there's no fee on top of your Shopify plan. Where...